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Browse by Category
Getting Started
Account setup, KYC verification, and first steps.
Wallets
Managing your multi-currency wallets.
Sending Money
Transfers, recipients, fees, and delivery times.
Cards
Virtual and physical cards, limits, and disputes.
Assets
Gold vault, crypto trading, and portfolio management.
Account & Security
2FA, passwords, sessions, and account protection.
Popular Articles
How to create your BLUE FINANCIAL SERVICES account
Step-by-step guide to signing up and completing verification.
What documents do I need for KYC?
Accepted identity documents and verification requirements.
How to find your IBAN
Locate and copy your EUR wallet IBAN for bank transfers.
How long do transfers take?
Expected delivery times for different corridors and methods.
How to buy gold
Step-by-step guide to purchasing allocated gold.
How to enable two-factor authentication
Set up 2FA to protect your account.
faq.
common questions.
Answers to the most frequently asked questions.
How to create your BLUE FINANCIAL SERVICES account
Step-by-step guide to signing up and completing verification.
What documents do I need for KYC?
Accepted identity documents and verification requirements.
How to find your IBAN
Locate and copy your EUR wallet IBAN for bank transfers.
How long do transfers take?
Expected delivery times for different corridors and methods.
How to buy gold
Step-by-step guide to purchasing allocated gold.
How to enable two-factor authentication
Set up 2FA to protect your account.