99.9%
uptime, last 30 days.
status.
How our systems are running right now.
Real-time status of the BLUE FINANCIAL SERVICES platform. If something is not working as expected, you'll see it here — with timelines and updates.
ComponentStatus
Web appOperational
Mobile app (iOS / Android)Operational
APIOperational
EUR wallet and SEPA transfersOperational
AED wallet and UAE transfersOperational
XOF wallet and Mobile Money transfersOperational
Card issuing and paymentsOperational
Identity verification (KYC)Operational
Currency exchangeOperational
Gold tradingOperational
Crypto tradingOperational
Help centreOperational
uptime.
platform performance.
< 300ms
average API response time.
100%
successful transfers, last 30 days.
< 5 min
average incident response time.
incidents.
recent incidents.
No recent incidents. When something happens, we post a timeline here and update it as we investigate and resolve. Subscribe to updates below.
something wrong?
what to do if something is not working.
Check this page first — if there's a known issue, we'll post it here within minutes.
If you don't see the issue here, check our help centre or contact support. We respond to every report within hours.
stay updated.
Get incident alerts.
We send status updates by email when things change. No spam — only when something happens.